Privacy Policy

Last updated: 16 August 2026

This policy explains what personal data Kadmon Technologies collects, why we collect it, who else processes it, and what you can ask us to do with it. It is written to be read, not to be survived.

1. Who we are

Kadmon Technologies LTD is a company registered in Israel. We build and operate AI assistants that answer messages for small businesses, and we run the website at kadmontech.co.il. For anything in this policy, we are the party responsible for the data (the "controller").

2. What this policy covers

Two different things, with different data practices:

• This website — kadmontech.co.il and its demo pages.
• The WhatsApp assistant — the automated assistant that replies when you message a business number we operate, including our own.

When we build an assistant for a client, that client is responsible for their customers' data and we act on their instructions as a processor. This policy describes our own practices; a client's own privacy policy governs their customers.

3. The website

The site has no accounts, no logins, and no advertising or analytics trackers. We do not use tracking cookies. Concretely:

• Server logs. Our hosting provider records standard technical data for every visit — IP address, browser type, page requested, timestamp. This is used to keep the site running and to investigate abuse.
• Language preference. If you switch language, we store that choice in your browser's local storage. It never leaves your device and we cannot read it.
• Fonts. The site loads typefaces from Google Fonts, which means Google receives your IP address when the page loads. We get nothing from this.
• The contact form. It does not send anything to us. It opens WhatsApp with your message pre-written, and nothing is stored on the page. Once you press send in WhatsApp, the next section applies.

4. The WhatsApp assistant

If you message a number operated by our assistant, the conversation is processed automatically in order to answer you. This is the part of the service that handles real personal data, so it is worth being specific.

What we store

• Your phone number, as WhatsApp provides it.
• Your name, and anything else you choose to tell the assistant — for example your location, your line of work, or what you are looking for.
• The full content of the conversation, both your messages and the assistant's replies.
• An internal assessment the assistant forms while talking to you — how urgent your need appears, how ready you seem to move forward, and whether the conversation is ready to be passed to a person. This is used to decide how to follow up. It is never shown to you as a score and never shared outside our team.
• If you send a voice note, its audio is sent to a transcription service so the assistant can read what you said. We keep the resulting text as part of the conversation. We do not store the audio file itself — see the table below for who receives it.

Why we store it

To answer you, to remember the conversation if you write again, to schedule a call when you ask for one, and to follow up on a request you made. We do not use it for advertising and we do not build profiles for anyone else.

On what basis

You start the conversation. Messaging a business on WhatsApp to ask about its service is a clear request to be answered, and that is the basis on which we process what you send. You can end it at any time by telling the assistant to stop, or by asking us to delete your data.

5. Who else processes your data

We do not run every part of this ourselves. These are the companies involved, and what each one sees:

Some of these companies are outside Israel, so your data may be processed abroad under their own safeguards. The assistant's own database is hosted in Israel.

6. How long we keep it

We keep conversation data for as long as we operate the service, unless you ask us to delete it. We do not delete it on an automatic schedule, and we would rather tell you that than publish a timetable we do not actually run. What we do have is deletion on request: write to us at the address in the next section and a person on our team removes it. Records we are required by law to keep, such as invoices for work we did for you, are kept for the period the law requires.

7. What we never do

• We never sell your data. Not to advertisers, not to data brokers, not to anyone.
• We never share it with third parties for their own marketing.
• We never use one client's data to benefit another client.
• We do not send you marketing messages you did not ask for.

8. Your rights

You can ask us to:

• Show you what we hold about you.
• Correct anything that is wrong.
• Delete your data.
• Stop processing it, which in practice means the assistant stops replying to you.

Write to contact@kadmontech.co.il. We will answer within 30 days and we do not charge for it. Email is the channel a person on our team reads directly — the assistant itself cannot yet act on a privacy request.

If you think we handled your data badly, you can complain to the Israeli Privacy Protection Authority (הרשות להגנת הפרטיות). If you are in the EU or the UK, you can complain to your local data protection authority.

9. Security

Traffic to the site and to the assistant is encrypted in transit. Access to the database is limited to the people who operate the service. We are a small team and we do not pretend to have a certified security program — what we have is a small attack surface, few people with access, and no third-party advertising code anywhere in the stack.

10. Children

The service is for businesses and is not directed at children under 16. We do not knowingly collect their data. If you believe a child has sent us personal data, write to us and we will delete it.

11. Changes to this policy

If we change how we handle data, we update this page and change the date at the top. If the change is significant and we have a way to reach you, we will tell you directly rather than relying on you re-reading this page.